Complete Care
Everything you need. One simple plan.
Protection, support, backup, personal service—how much is peace of mind worth?
With Complete Care, we handle everything:
Your computer stays protected, up-to-date, maintained, and backed up—with priority support when you need it.
What’s Included:
✅ Advanced threat protection and ongoing security monitoring
✅ Data backup & recovery support
✅ Monthly health reports
✅ Remote support for lockouts and password resets (BitLocker? No problem.)
✅ Free labor for most repairs
✅ Managed updates and tune-ups
✅ Support for one attached peripheral (like a printer)
✅ Loaner PC During Repair
Please see full details below!
✅ Advanced threat protection and ongoing security monitoring:
Two layers of protection - Premium Virus & Malware protection, Premium browser protection and if your computer does become infiltrated by a hacker or scammer, we have a real human Cybersecurity team who will respond to the threat and remove them.
✅ Data backup & recovery support:
We set up cloud backup to protect your files, photos and other personal data. If you need help recovering a file that has been backed up from the backup service, we do that at no additional charge.
✅ Monthly health reports:
A monthly report to show you the number of incidents we've resolved for you and your computer health status
✅ Remote support for lockouts and password resets:
Bitlocker, computer and account password resets are included in your plan (up to one/month).
✅ Free labor for most repairs:
- Free "Micro Services" (15-minutes or less)
- Free Labor Deposit for any drop-off services
- Free Annual Inspection & Tune-Up (once/year)
- Up to $100 labor credit per month (does not apply to travel fees, does not roll over if unused, cannot combine credits for multiple computers)
- 25% Discount on additional labor
✅ Managed updates and tune-ups:
We take care of your automatic regular maintenance and updates
✅ Support for one attached peripheral (like a printer)
Support for one peripheral per 3 registered devices is include (uses labor credit)
✅ Loaner PC During Repairs:
We offer the use of our Loaner PC (laptop) for free, up to 1 week for extended repairs depending on availability.
Why do we say our Protection & Cybersecurity is better than Norton, McAfee and many other "Anti-Virus" programs?
✅ Not just "Anti-Virus":
Our product protects your computer from viruses, malware, "PUPS" as well as hackers and scammers. This product comes with a real, human cybersecurity team who will step in and keep you safe if your computer gets hacked.
✅ Higher Detection Rate:
We block and remove more threats than the other products. It's very common for us to run a scan on a computer that has another "Anti-Virus" product installed and find threats lurking.
✅ "Quieter" Protection:
Our products don't keep popping up and nagging you about everything they do. "Set it and forget it". They only alert you if you really need to take action.
✅ "Lightweight" Protection:
Other products are known to slow your computer down and even cause errors and performance issues. Ours doesn't do that.
✅ No Unnecessary Add-Ons:
Many of the other products are always trying to sell you add-ons that you don't really need and sometimes even "trick" their clients into paying for multiple subscriptions!
✅ MANAGED Cybersecurity:
If your protection becomes disabled for a certain period of time, we will get an alert and contact you to see what happened and fix it for you. We configure your protection for you and we can set custom security levels based on your needs.
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